Every good company that offers a good product has a quality guarantee or warranty to back up there products. Spores101.com is out to prove we are the best in this mushroom market so we have created a guarantee to back that up.
Guaranteed for complete & intact delivery.
Every order is guaranteed for complete, on time, intact delivery. As well as guaranteed for overall satisfaction with your experience. If you are not happy with any part of the ordering process we will make an attempt to compensate you. Just give us the chance, comunicate your issues in a civil and respectful manner and you will receive our generosity.
In the unlikely event your order does arrive damaged or incomplete please take pictures of the damage if possible. This can help us when we make a claim with the shipping company after we have made arrangements to have your order resent. Please use the contact support form
for any inquiry.
Also please be aware that there maybe new shipping charges or fees related to sending out replacements on certain orders. If this happens you will be informed and need to give approval for all transactions before anything is reshipped.
Match any competitor price for the same product
If you can locate a vendor selling the same product for a lower price we will match that price to win your business. Just use the contact support form
and send us the website showing the details and we will make it happen.
Mycology and Microscopy are tricky hobbies.
Please understand this is a hobby with much room for error and it might take a few attempts before you have success growing edible mushrooms. Microscopy research is also a tricky but interesting science to get involved in so please consider the endless list of possibilities that can cause negative end result.
If your experiment does not go as expected you can use the guarantee and request a replacement specimen to be sent (you must pay the shipping fee for replacements). It is very important not to mention anything regarding cultivation if you have purchased a psilocybe cubensis product as they are strictly meant for microscopy reasearch only, any mention of cubensis cultivation will result in your warranty being void and possible website ban / account deletion.